Wednesday, 1 January 2014

Users report Xbox One leaking liquid, Microsoft responds [UPDATE]

 Multiple users have reported that their Xbox One consoles are leaking "some kind of oil" as a result of what appears to be a bizarre and obscure hardware issue.

Writing on the Xbox Support forums (viaSpawn First), one member says the issue only crops up when he plays for multiple hours, suggesting the system's thermal compound could be the problem. He said he contacted Microsoft about the issue, but didn't explain what he was told.
A second user reported the same issue for his Day One console, explaining that the milky-white residue "kind of dried up" and then the problem fixed itself.
So far, just two instances of the Xbox One leaking oil issue have been reported publicly out of 2 million consoles sold, meaning the problem is likely nowhere near as widespread or damaging as the Xbox 360's infamous Red Ring of Death. Most major product launches experience some level of problems.
We've reached out to Microsoft for comment and will update this story with anything we hear back.
Immediately following the Xbox One launch in late November, some users reported various disc drive issues with the system that resulted in loud grinding noises. Microsoft responded by giving away free games to affected users.

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